Plum Organics is voluntarily recalling pouch products within its Baby Stage 2, Tots Mish Mash and Kids lines after discovering a manufacturing defect that may cause spoilage in some pouches. Recalled products can be identified by the “Best By” dates ranging from 08/05/14 to 12/08/14 and the letters “AT.” Consumers can find a list of affected products at www.plumorganics.com/Nov13Recall.pdf.
Plum has determined that the potential spoilage may cause some pouches to swell. Out of an abundance of caution, Plum is removing all pouches with affected codes.
Parents should not feed any of these products to their children. Consumers who have purchased affected products should contact the Plum Organics Consumer Hotline at 866-495-3774 or send an email to firstname.lastname@example.org to request a product replacement voucher.
“As a father of two, I know how it feels to want nothing but the very best for our kids and yours,” said Neil Grimmer, president and co-founder of Plum Organics. “Over the years, Plum has worked hard to earn the trust of parents, and we fully intend on maintaining that trust. We are taking every action to ensure that our highest standards are being met.”
First, confirm that your product is part of the voluntary recall by referring to the images & product grid below. Of course, if you are unsure, don’t hesitate to contact the Plum Organics Consumer Hotline at 866 – 495 – 3774. Then, you can choose one of the following
ways to request a product replacement voucher.
- Complete the online replacement voucher form at www.plumorganics.com/replacement-voucher-request
- Send an email to email@example.com with subject line, “Replacement Voucher,” and the following information: first & last name, full address (street, apt #, city, state, zip code), phone number, Best By date, and number of affected pouches
- Or, give Plum Organics a call at 866 -495 – 3774