If your family enjoys hiking with a little one in tow, it’s time to double-check your gear. Deuter USA has issued a recall for over 5,000 of its popular Kid Comfort, Kid Comfort Pro, and Kid Comfort Active child carriers due to a potential fall hazard.
According to the recall, the foldable rear kickstand support leg on some carriers may crack or break—posing a risk that the carrier could become unstable, potentially leading to a fall. While there have been 13 reports of cracked or broken hinges so far, thankfully, no injuries have been reported.
This recall applies to specific units of the following models sold between March 2023 and March 2025:
| Product Name | Model # | Color | Production Code Ends In |
|---|---|---|---|
| Kid Comfort | 3621221 | Maroon | 0123 |
| Kid Comfort | 3621221 | Forest | 1223 |
| Kid Comfort Pro | 3621321 | Midnight | 0123 |
| Kid Comfort Active | 3621121 | Teal | 0423 |
| Kid Comfort Active | 3621121 | Teal | 1223 |
You can find the model number and production code on a tag inside the main storage pocket at the bottom of the carrier.
These child carriers were available at major outdoor retailers such as REI and Bass Pro, as well as online at deuter.com, Amazon, and other websites. They retailed between $240 and $370.
What Parents Should Do Next:
If you own one of these carriers, stop using it immediately—even if it looks fine. Here’s how to get a free replacement from Deuter:
- Visit the Deuter Recall Website
Go to https://www.deuter.com/us-en/service/kid-comfort-recall. - Complete the Recall Form
Enter your contact information, model number, and production code. - Print a Prepaid Return Label
Deuter will provide a prepaid shipping label so you can return your current carrier at no cost. - Wait for Your Replacement
Once the return is processed, Deuter will send you a free replacement carrier. - You can also call Deuter’s toll-free number at 877-384-9252 (Monday to Friday, 9 a.m. to 5 p.m. MT) or email them at recall@deuterusa.com if you have any questions or trouble with the form.
Why This Matters
A faulty hinge may not seem like a big deal, but if it fails during use, the consequences could be serious. Taking a few minutes to check your model and production code can give you peace of mind—and possibly prevent an accident.
