This week, Orbit Baby, Inc., announced a voluntary recall of the Orbit Baby Car Seat Base G2 (Model No. ORB822000). In some instances the StrongArm knob on the affected Car Seat Base G2, used to securely tighten the base into the vehicle, may detach or spin without tightening the base, preventing the installation of the Car Seat Base G2 in accordance with the instruction manual. The car seat bases affected were manufactured between March 20, 2013 to July 20, 2013 with one of the following Batch Numbers: A0840, A0860 and A0880.
No other base Batch Numbers are affected by this recall. The Infant Car Seat G2 is not affected by this recall and can continue to be used without the Car Seat Base G2 in accordance with the instruction manual.
Orbit Baby has not received any report of injuries. This is a voluntary recall that the company is conducting in the abundance of caution. All Orbit Baby car seats and car seat bases have consistently met and exceeded applicable government safety standards. This issue does not affect the performance of the Infant Car Seat G2 when used without the Car Seat Base G2. This issue also does not affect the performance of any Orbit Baby car seats if the Car Seat Base G2 is securely installed in accordance with the instruction manual (see link below). The StrongArm technology is an installation feature that facilitates the “60-second” installation of the car seat base by tightening the car seat base into the vehicle.
To address this issue, Orbit Baby will make a repair kit available. A consumer can confirm whether a Car Seat Base G2 (Model No. ORB822000) is affected by verifying the “Date Manufactured” (between March 20, 2013 and July 20, 2013) and the Batch Number (A0840, A0860 and A0880). The label with the “Date Manufactured” and Batch Number is found on the back of the base upright.
To obtain a repair kit as soon as it is available or for any questions, consumers located in Canada can contact ALCA Distribution at 1-866-531-3255 or email@example.com. Any affected Car Seat Base G2 should not be returned to the retailer.
Consumers with affected car seat bases can continue to use their Orbit Baby car seats without the Car Seat Base G2 as shown in the instruction manual or the Infant Car Seat with the Car Seat Base G2 provided the base is securely installed in accordance with the instruction manual. For instructions on how to install an Orbit Baby Infant Car Seat G2 without the Car Seat Base G2, the instruction manual can be found at the following link: http://www.orbitbaby.com/support/manuals
For the most updated information on this recall, please visit the following link if you are a Canadian resident: http://www.orbitbaby.com/support/safety-update/
Consumers who have not yet registered their product should contact Orbit Baby Customer Service at 1-866-531-3255 to register their product.
“At Orbit Baby, we don’t do business-as-usual. We strive to go above and beyond in all aspects of car seat performance. With our car seats and bases, we voluntarily conduct development testing beyond the required Motor Vehicle Restraint Systems and Booster Seat Safety Regulations. Nothing is more important to us than the safety of children,” says Joseph Hei, co-founder and Chief Product Officer of Orbit Baby. “We are parents, too, and we use our car seats, car bases and strollers for our own children. We are taking this action proactively to ensure parent’s confidence in our products.”