Britax is conducting a recall in cooperation with the National Highway Traffic Safety Administration, the U.S. Consumer Product Safety Commission, Health Canada, and Transport Canada. This recall involves a defect within the carry handle on certain models manufactured between October 1, 2014 and July 1, 2015 and listed here: www.bsafe35recall.com.
Britax has received reports of cracks developing in and around the carry handle grip on the above listed infant car seat models. If the cracks lead to the handle breaking, then the seat could be dropped, causing potential injury to the infant.
According to the CPSC, the company has received 74 reports of handles developing fractures, cracks and/or breaking while in use, including one report of an infant who received a bump on the head when the carrier fell to the ground.
This recall involves Britax B-Safe 35 and B-Safe 35 Elite infant car seat and travel systems manufactured between October 1, 2014 and July 1, 2015. The product can be used as a rear-facing only car seat and as an infant carrier. The car seat/carriers have a canopy, black shell and base, and were sold in a variety of colors. The Britax logo is printed on both sides of the seat shell and on the carry handle grip. Model numbers and the date of manufacture (DOM) are printed on a label located at the back of the infant car seat/carrier shell.
Models included in the recall are:
|Britax Infant Car Seats and Travel Systems||Model Numbers||Dates of Manufacture (YYYY/MM/DD)|
|E9LU65M, E9LU65P, E9LU63F, E9LU66R, E9LS63F, EXLU65M||October 1, 2014 (2014/10/01)|
July 1, 2015 (2015/07/01)
|B-Safe 35 Elite||E9LS55T, E9LS56P, E9LS55U, E9LS66C, E9LS65U|
|B-Safe 35 Travel System||S914900, S915400, S915200, S921900,|
Please Note: This recall does not affect the safety performance of the B-Safe 35/35 Elite infant car seats when used in a motor vehicle. It is safe for consumers to continue to use their car seat when secured in a vehicle or on a stroller. The car seat should not be lifted or carried by the carry handle until the remedy kit has been installed.
All consumers who have previously registered their product with Britax will automatically receive a free repair kit. To register to receive a repair kit or verify registration, visit www.bsafe35recall.com. Consumers can continue to use the car seat when secured in a vehicle or on a stroller.
What You Should Do:
- Do not return product to the retailer.
- Continue to safely use the car seat when secured in a vehicle or on a Britax stroller. Do not lift or carry the car seat by the handle until the remedy kit has been installed.
- Before installing the remedy kit, review the printed instructions. For a video detailing how to install the kit, please visit www.bsafe35recall.com.
If your carry handle is already cracked or fractured or if you have other questions or concerns, you should contact the Britax Customer Service Department at the dedicated recall line: 1-800-683-2045. Customer Service business hours are Monday-Thursday 8:30 am – 5:45 pm (ET) and Friday 8:30 am – 4:45 pm (ET). If you live outside of the US or Canada, you should e-mail Britax.Recall@britax.com.
If you are having difficulty getting your car seat remedied within a reasonable amount of time, you may write to the following address:
For US Consumers:
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153)
Or visit www.safercar.gov and search
Recall ID: 16C-001